Technically an offline status in your Brother means that your printer isn’t connected to any other device, such as a laptop or computer. To make your printer work, you need to bring it online. Otherwise, it won’t work at all. It must be connected to other devices to get commands and print your documents. The reason for offline might be so simple, like it’s not turned on yet, or the ink is empty. But the new users might feel why is my Brother printer offline. If you solve it alone, it may take a little time for you to find the cause.
To make you understand, we have put everything in this blog you should know about the offline printer issue. Let’s see them.
Why Is My Brother Printer Offline?
Your Brother printer can be offline due to any of the following reasons.
The Printer Is Not Turned On
If your printer is not turned on from the main power source, it won’t work. Even if you have connected the USB, the computer won’t recognize the printer if it’s turned off. So, you need to look at the LCD screen; if it’s blank, the printer is not turned on yet. Thereafter make it turned on and try working again.
The Printer Has Got Some Errors
Your Brother printer can be listed as “Offline” when there are some errors such as “Toner empty” or “Paper Jam” errors. So, look at the screen to check the error type and resolve it until it returns online.
How To Troubleshoot Offline Printer Issues?
Follow the following troubleshooting solutions to fix the offline error.
Set Your Printer As Default
Check if your Brother printer is set as default or not. If not, your printer may get offline. To check, follow the given steps:
- Launch your system’s “Control Panel” through the Windows search option.
- Click “Devices and Printers,” in the control panel, and you’ll see a printer list on the screen.
- Next, right-click on your Brother printer from the printer’s list and click the “Set as Default Printer” option.
- Lastly, restart your printer to check whether the problem is solved.
Uncheck The Offline Status
Check if your printer is set on an offline status. The setting of offline status is the main cause of the printer being offline. Therefore, you need to uncheck the “Use Printer Offline” option in order to clear the issue.
Hence, follow the given steps to fix your Brother printer offline status:
- Open the Control panel, search from the start button, and click the “Device and Printers” option.
- Right-click the Brother’s print icon and click “see what is printing.”
- Then, click on the Printer option from the top of the windows and check if the “Use Printer Offline” is checked. If yes, click it to uncheck.
- Next, click on the printer option from the top and choose the “Cancel all documents” option.
- Now, you have successfully unchecked the offline status of the printer.
Fix The Printer Jam Issue
Check for printer jam in your printer, as it may cause the printer to fail in its work. To fix this, follow the given steps:
- If there is a jam between the rollers, turn off the printer and disconnect the power supply.
- Then, open the printer to release the rollers carefully.
- If rollers can’t be pulled out, try to pull the paper.
- After pulling out the paper from the rollers, send a printing command.
Update Printer Driver
The outdated printer drivers may cause your printer to stop working. Follow the mentioned steps to solve the issue:
- Start by right-clicking the Start Windows and then clicking the “Device Manager” option.
- Then, double-click on the print queue to stretch the list.
- After that, right-click the printer to update the drivers.
- Next, select “Browse my computer for driver software” from the next screen.
- Then, click the “Browse” button near the search for drivers option.
- After that, select the folder to download the driver and click “OK.”
- Now, press the Next button.
- Hence, now your printer drivers are updated successfully.
Conclusion
Now, you got an answer to why is my Brother printer offline. The issue is very common and can be fixed quickly. There may be many reasons for your Brother printer to be offline, such as the printer is not turned on or it’s been set offline. Sometimes outdated drivers may stop your printer from functioning properly. Try the mentioned steps as it is and solve the issues quickly.
FAQs
Why does My Brother Printer Goes Offline Frequently?
There can be several reasons for it. The printer might be overloaded, have outdated printer drivers, or the network is not stable. And may there is a loose connection that’s causing the issue.
Why Is The Brother Printer Offline When The Wifi Is Connected?
Your Brother printer is offline because it’s not turned on. Check whether the power button is on. Or it may be an empty toner issue, or the printer is not set as the default printer. The other reason may be the USB cord, or the network has a connection issue.
How To Check If My Brother Printer Is Connected To Wifi?
If you scan on your Brother machine without connecting, the “Check Connection” will display on your Brother printer LCD. Then, verify your connection between the printer and the PC.
